Call Center Vacancy Emirates

 

Career level: Junior

Employment type: Full Time

Minimum Work Experience: 0-1 Years

Minimum Education Level: High-School / Secondary

Skill 1: Polite

Skill 2: kind

Is CV required? Yes

Benefits: Mahir Khan Company

Company Name: Mahir Khan Company

Company Size: 11-50

Phone Number: +971545366324

Email: mahirkhancompany@gmail.com

Listed By: Employer

Job based at: sharjah, ajman, dubai

CALL CENTER AGENTS (VOICE, EMAIL & CHAT) based in SHARJAH,
Preference will be given to candidates available immediately on visit or canceled work visa, working knowledge of computers including Sales Force and IVR tools. The role demands a 6 day working week and rotational shifts (including night shift).

Customer Service:
Make sure the customer is been provided with the right information.
Researching required information using available resources. “Knowledge Management” in Sales Force
Provide one-call resolution to all customers.
Capture each and every customer interaction on the system.
Ensure high-level customer service.
Administration:
Enhance revenue by providing sales assistance through the use of basic, cross-selling, and up-selling sales techniques.
Update him/herself with the product knowledge, and interactive Voice Response (IVR).