Customer Service representative Vacancies in Emirates

 

Career level: Mid-level

Employment type: Full Time

Minimum Work Experience: 1-2 Years

Minimum Education Level: High-School / Secondary

Skill 1: communication skill

Skill 2: problem solving

Skill 3: time mangement

Skill 4: taking responsibility

Is CV required? Yes

Benefits: Visa, Transportation, Health insurance,, accommodation

Company Name: Falak Groups

Company Size: 51-200

Phone Number: 0507932264

Email: hr.mahahiring@gmail.com

Listed By: Employer

Job based at: Dubai

Urgent vacancy..
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Basic Salary: 3500Aed

Interested candidates send your Cv,
Email: hr.mahahiring@gmail.com