Customer Service Cum Receptionist at Al Hameez Vacancies in Emirates

Career level: Junior

Employment type: Full Time

Minimum Work Experience: 0-1 Years

Minimum Education Level: High-School / Secondary

Skill 1: Interpersonal

Skill 2: Communication

Skill 3: Multitasking

Skill 4: Computer System

Is CV required? Yes

Benefits: Medical Insurance, Visa

Company Name: Al Hameez Car Rental LLC

Company Size: 1-10

Email: hralizehsore@gmail.com

Listed By: Employer

Job based at: Dubai

As a Customer Service cum Receptionist at Al Hameez Car Rental LLC, you will be responsible for providing exceptional customer service and managing the reception area. You will be the first point of contact for customers and visitors, ensuring a positive and professional experience. Your primary goal will be to assist customers with their inquiries, provide information about car rental services, and ensure smooth operations at the reception desk.
Responsibilities:
Greet and welcome customers and visitors in a friendly and professional manner.
Respond promptly to customer inquiries via phone, email, and in-person.
Provide accurate information about car rental services, rates, policies, and procedures.
Assist customers in selecting suitable rental vehicles based on their needs.
Manage the reception area, ensuring it is clean, organized, and presentable at all times.
Handle incoming and outgoing calls, transferring calls to the appropriate departments or individuals.
Sort and distribute mail, packages, and deliveries.
Maintain an organized filing system for documents, records, and contracts.
Assist in administrative tasks such as data entry, report generation, and document preparation.
Provide support to the management team as needed.
Collaborate with other team members to ensure excellent customer service and operational efficiency.
Communicate customer feedback, suggestions, and issues to the appropriate departments.

Requirements:

High school diploma or equivalent qualification.
Proven experience in customer service or a similar role.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and ability to handle customer complaints.
Proficiency in using computer systems, including MS Office and reservation software.
For any query,
Contact: 0524510593 (Rashed)